{"id":1707,"date":"2024-09-27T08:47:41","date_gmt":"2024-09-27T13:47:41","guid":{"rendered":"http:\/\/kode-techpr.com\/?page_id=1707"},"modified":"2024-09-27T09:34:52","modified_gmt":"2024-09-27T14:34:52","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/kode-techpr.com\/index.php\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1707\" class=\"elementor elementor-1707\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a1c4a77 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a1c4a77\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2aacdc25\" data-id=\"2aacdc25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f7f92a8 elementor-widget elementor-widget-heading\" data-id=\"2f7f92a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do You Have Questions? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22721cd7 elementor-widget elementor-widget-text-editor\" data-id=\"22721cd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please read the questions below and if you do not find your answer, send us your inquiry. We will respond as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7de32 elementor-widget elementor-widget-toggle\" data-id=\"2e7de32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4871\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4871\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to Register as a New Customer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4871\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4871\"><p>To register as a new customer, visit our webpage and complete the form with all your business details and send it along with all the required documents via email to <a href=\"mailto:info@kode.world\">info@kode.world<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4872\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4872\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Contact Information<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4872\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4872\"><ul><li>For General Information: <a href=\"mailto:info@kode.world\">info@kode.world<\/a><\/li><li>For Warranties and Returns: <a href=\"mailto:support@kode.world\">support@kode.world<\/a><\/li><li>Office Hours: Monday to Friday from 8:30 am to 5:30 pm<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4873\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4873\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Return Policy<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4873\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4873\"><p>We accept returns within 7 days of purchase. Products must be unused and in their original packaging.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4874\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4874\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Return Process<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4874\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4874\"><p>The customer can bring the product to our warehouse and return it in the same condition as it was delivered. Returns must be accompanied by the purchase receipt and by the original purchaser.<\/p><p>Kode reserves the right to test returned defective equipment and charge a fee equal to 15% of the sale price if the customer misinterprets the product&#8217;s condition. Any equipment returned that is damaged or broken due to misuse by the customer, with parts or in unacceptable condition due to handling, will result in the invalidation of the right to a refund due to the product&#8217;s condition.<\/p><p>Kode will issue a store credit if all return policies are met.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4875\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4875\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"et-icon et-down-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened et-icon et-up-arrow\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Warranties and Processes<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4875\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4875\"><p>We offer warranties that vary by product. For specific details about your product\u2019s warranty, call our Customer Service at +1 (787) 622-9030.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to Register as a New Customer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To register as a new customer, visit our webpage and complete the form with all your business details and send it along with all the required documents via email to <a href=\\\"mailto:info@kode.world\\\">info@kode.world<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Contact Information\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul><li>For General Information: <a href=\\\"mailto:info@kode.world\\\">info@kode.world<\\\/a><\\\/li><li>For Warranties and Returns: <a href=\\\"mailto:support@kode.world\\\">support@kode.world<\\\/a><\\\/li><li>Office Hours: Monday to Friday from 8:30 am to 5:30 pm<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Return Policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept returns within 7 days of purchase. 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For specific details about your product\\u2019s warranty, call our Customer Service at +1 (787) 622-9030.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26eeeede elementor-hidden-mobile\" data-id=\"26eeeede\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ea651a1 elementor-absolute etheme-parallax-scroll_effects elementor-widget elementor-widget-image\" data-id=\"5ea651a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;etheme_parallax_scroll_y&quot;:&quot;50&quot;,&quot;etheme_parallax&quot;:&quot;yes&quot;,&quot;_position&quot;:&quot;absolute&quot;,&quot;etheme_parallax_type&quot;:&quot;scroll_effects&quot;,&quot;etheme_parallax_scroll_scale&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;etheme_parallax_scroll_x&quot;:0,&quot;etheme_parallax_scroll_z&quot;:0,&quot;etheme_parallax_scroll_rotate&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;etheme_parallax_scroll_perspective&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:800,&quot;sizes&quot;:[]},&quot;etheme_parallax_scroll_smoothness&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"462\" height=\"578\" src=\"https:\/\/kode-techpr.com\/wp-content\/uploads\/2022\/04\/Pattern-min.jpeg\" class=\"attachment-full size-full wp-image-1219\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a1de174 elementor-absolute etheme-parallax-scroll_effects elementor-widget elementor-widget-image\" data-id=\"2a1de174\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;etheme_parallax_scroll_y&quot;:&quot;-50&quot;,&quot;etheme_parallax&quot;:&quot;yes&quot;,&quot;_position&quot;:&quot;absolute&quot;,&quot;etheme_parallax_type&quot;:&quot;scroll_effects&quot;,&quot;etheme_parallax_scroll_scale&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;etheme_parallax_scroll_x&quot;:0,&quot;etheme_parallax_scroll_z&quot;:0,&quot;etheme_parallax_scroll_rotate&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;etheme_parallax_scroll_perspective&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:800,&quot;sizes&quot;:[]},&quot;etheme_parallax_scroll_smoothness&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"555\" height=\"552\" src=\"https:\/\/kode-techpr.com\/wp-content\/uploads\/2022\/04\/Image-1-1.jpeg\" class=\"attachment-full size-full wp-image-1300\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Do You Have Questions? Please read the questions below and if you do not find your answer, send us your inquiry. We will respond as&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1574,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1707","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions (FAQ) - Kodetech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kode-techpr.com\/index.php\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions (FAQ) - Kodetech\" \/>\n<meta property=\"og:description\" content=\"Do You Have Questions? 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